Data Protection Policy

Sona LoginPrivacy Policy of

Your personal information is our most important asset. sona login This page clearly explains how your data is collected, how it's used, and how it's kept secure — all in one place.

Last Updated: January 2026

How We Protect Your Privacy

sona loginWe follow six core principles to protect your information at .

SSL Encryption

All your data is protected with 256-bit SSL encryption. Every piece of information, from login to payment, is transmitted through encrypted channels.

Your Data Is Never Sold

Your personal information is never sold to third parties. Sharing data for advertising purposes is against our policy.

Your Rights

You can view, correct, or delete your information at any time. Data access requests are fulfilled within 7 business days.

Secure Servers

Your data is stored on ISO 27001-certified servers. Regular security audits and penetration testing are conducted.

Cookie Controls

You decide which cookies are collected. Essential cookies are required, but all others are optional and can be turned off.

Limited Retention Period

Your data is retained only for as long as necessary. All personal information is permanently deleted 5 years after account closure.

Privacy Policy Details

sona loginWelcome to . This Privacy Policy ("Policy") explains how we collect your information, how we use it, and how we keep it secure. Please read the full Policy before using the platform.

1 Introduction

sona login A trusted online gaming platform built for users in Bangladesh. We believe every user's personal data is their own property, and protecting it is our primary responsibility. This Privacy Policy has been drawn up in compliance with international data protection regulations and applicable laws in Bangladesh.

When you sona loginBy using the website, mobile app, or any service of , you agree to the terms of this Policy. If you disagree with any part, please contact our support team.

This Policy may be updated at any time. You will be notified via your registered email, and the "Last Updated" date at the top of the page will change accordingly.

2 What Information Is Collected

sona login Only data that is genuinely required to provide our services is collected. We never collect unnecessary information. The table below outlines in detail what types of data we collect:

Type of Information What's Included Why It's Needed
Identity Information Name, date of birth, nationality, NID number KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Communication & Support
Financial Information Payment method, transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Gaming Information Betting history, game logs, wins/losses Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference settings Enhanced User Experience

We may collect information directly from you (at registration), automatically (while you use the platform), and from third-party verification providers.

3 How Information Is Used

Your information is used only for the specific purposes listed below. sona login Never uses your information for any other purpose without your permission:

  • Account Management: Registration, login, password recovery, and account settings management.
  • Payment Processing: Accepting deposits, sending withdrawals, and maintaining transaction records.
  • Security & Fraud Prevention: Detection of suspicious activity, identification of multiple accounts, and platform security.
  • Customer Support: To resolve your complaints and answer your questions.
  • Legal Obligations: To meet the requirements of government regulatory authorities and comply with anti-money laundering laws.
  • Personalized Experience: Game recommendations and bonus offers tailored to your preferences.
  • Responsible Gaming: Identifying unusual gaming patterns and providing timely support.

We never sell your information to advertisers or share it with third parties for marketing purposes.

4 Sharing Data with Third Parties

sona login May share your data with third parties in limited and specific circumstances. The reason for sharing in each case is outlined below:

  • Payment Providers (bKash, Nagad, Bank): Only the information necessary to complete a transaction is shared.
  • KYC Verification Provider: Information is shared with a licensed agency for identity verification purposes.
  • Game Provider: Only the minimum information required to play (user ID and balance) is shared.
  • Law Enforcement Agencies: Information is disclosed when required by court order or government directive.
  • Cloud Service Provider: For data storage purposes only — they are not permitted to use your information for their own purposes.

Your information is not shared for any purpose beyond those listed above without your prior consent. All third-party partners are signatories to our data protection agreement.

sona login Never sells your information to ad networks, data brokers, or marketing companies.

5 Cookie Policy

Cookies are small text files stored in your browser. sona login Three types of cookies are used:

  • Strictly Necessary Cookies: Used to maintain login sessions, store security tokens, and remember language preferences. These cannot be disabled as they are essential for the platform to function.
  • Performance Cookies (Analytics): To understand how long users spend on each page and which features are used most. This data is fully anonymous and can be disabled at any time.
  • Functionality Cookies: To remember your preferred games, display settings, and notification preferences. These are optional.

You can manage cookies at any time through your browser settings. However, disabling strictly necessary cookies may affect certain platform features.

6 Security Measures

sona login Industry-leading security measures are used to protect your information. Our technical and administrative safeguards include:

  • TLS 1.3 Encryption: All network communications are encrypted using the latest TLS protocol.
  • 256-bit AES Encryption: Sensitive data stored in the database is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Firewall & DDoS Protection: Protection against unauthorized access and cyber attacks.
  • Regular Security Audits: Penetration testing is conducted every three months by third-party security experts.
  • Staff Training: All staff are trained in data protection policies and bound by confidentiality agreements.
  • Data Breach Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

Our security framework is built in accordance with the ISO/IEC 27001:2013 standard.

7 Your Rights

You have full control over your personal information. sona login The following rights are respected and upheld:

Right to Access Your Data

The right to receive a complete copy of all information we hold about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request that your data no longer be used for specific purposes.

Right to Data Portability

The right to download your information in a machine-readable format.

Right to Object

The right to object to the processing of your data for specific purposes.

To exercise these rights, [email protected] Send us an email at the address provided. We typically respond within 7 business days.

8 Data Retention Period

sona login Your information is retained only for as long as needed. Retention periods by data type are listed below:

Type of Information Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after account closure AML Compliance
Gaming Logs 3 years Responsible Gaming Monitoring
Customer Support Records 2 years Service Quality Improvement
Cookie Data At end of session or up to 1 year User Experience
Marketing Preferences Until consent is withdrawn Personalized Communication

Once the designated retention period has passed, your data is permanently deleted or fully anonymized so that you can no longer be identified.

9 Children's Privacy

sona login This is an adults-only platform and does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • Age is verified through a national ID card as part of the KYC process.
  • If it is established that data belonging to a minor has been collected, it will be deleted immediately and the account will be closed.

If you believe your child is using this platform, please contact us immediately. We will take prompt action.

This platform is intended for users aged 18 and above only. Please game responsibly.

10 Policy Updates

sona login reserves the right to update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will be revised.
  • A notification will be sent to your registered email address.
  • A pop-up notice will be shown after login for any significant policy changes.
  • You will be notified at least 14 days before any changes take effect.

Continued use of the platform after any changes means you have accepted the updated policy. If you do not agree to the new policy, please request account closure.

11 Contact

For any questions, complaints, or data access requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 every day (after login)
  • Response Time: Typically within 7 business days

For more information, visit our FAQ Page and Responsible Gaming You can view the page.

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sona loginYour information is fully protected at . Register today and start gaming with a welcome bonus.

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